MSN Rules... I think

Having had much more experience with MSN than icq or skype etc I feel much more at home using msn. I know how all the settings work and think that it is great that MSN is linked to your hotmail account and can check emails so easily.
The only problem is that is you create a group in your contacts, you can't delete the group unless you find someone to take over it. This is pretty annoying as I didn't actually mean to create the group.
Chat is useful for communicating with people who are online at the same time as you and you require an answer straight away. It is handy because you can write in short point form and receive questions or comments back about what you are saying straight away. Chat is only useful though if the person is online at the same time. However you can chat with people all over the world, and its cheap and you can keep copies of the conversation, where as a telephone call you can't keep copies unless you have a phone that can record the conversation. So therefore chat is handy as you can reference the conversation at a later stage.